Delivery Policy
Fast, reliable delivery across Bangladesh — right to your doorstep.
Last updated: June 20251Delivery Areas & Charges
🏙️ Inside Dhaka
Delivery within Dhaka city and surrounding areas
৳ 60
1–2 Business Days
🗺️ Outside Dhaka
Delivery to all districts across Bangladesh
৳ 120
3–5 Business Days
🎉 Free Delivery on orders above ৳1,500 within Dhaka!
2Delivery Timeframe
| Location | Processing Time | Delivery Time | Total |
|---|---|---|---|
| Inside Dhaka | Same day | 1–2 days | 1–2 business days |
| Outside Dhaka | 1 day | 2–4 days | 3–5 business days |
| Remote Areas | 1 day | 4–7 days | 5–8 business days |
* Delivery times may vary during Eid, public holidays, or adverse weather conditions.
3Order Processing
- Orders placed before 2:00 PM are processed the same day
- Orders placed after 2:00 PM are processed the next business day
- You will receive an SMS/WhatsApp confirmation once your order is shipped
- A tracking number will be provided for outside-Dhaka deliveries
4Delivery Partners
We work with trusted courier services across Bangladesh to ensure safe and timely delivery:
- Pathao Courier — Dhaka & surrounding areas
- Steadfast Courier — nationwide delivery
- Sundarban Courier — selected districts
- RedX — nationwide delivery
5Failed or Missed Delivery
- If delivery fails due to wrong address or unavailability, the courier will attempt re-delivery once
- Please ensure your phone number is reachable during expected delivery hours
- After 2 failed attempts, the order may be returned and a re-delivery charge will apply
6Delivery Support
Track your order or report a delivery issuearafahshop32@gmail.com | WhatsApp: 01993658720